sixer 6 Privacy Policy
This document provides a complete description of how the personal information collected during your registration and use of the sixer 6 platform is processed, stored, and how your privacy is protected.
1. Introduction and Applicability
sixer 6 places the highest importance on the privacy of its members' personal information. This Privacy Policy ("Policy") explains what types of information we collect and how we manage it when you use the sixer 6 website, mobile application, or any other service.
This Policy applies to all registered and unregistered users of the sixer 6 platform. By starting to use our services, you are considered to have accepted the terms set out in this Policy. This Policy should be read together with sixer 6's Terms and Conditions, as both documents together form the basis of our relationship with you.
This Policy has been prepared in accordance with the laws and data protection regulations of Bangladesh. If you have any questions on any matter, you may contact our support team.
2. Types of Information Collected
sixer 6 collects the following categories of information in order to provide and improve its services:
2.1 Identity Information
- Full name and date of birth
- National ID card or passport number (for identity verification)
- Email address and mobile number
- Residential address
- Profile photo (optional)
2.2 Financial Information
- Brief details of the payment method used (bKash, Nagad, Rocket, Upay, or bank account)
- Transaction history and amounts
- Deposit and withdrawal records
2.3 Activity-Related Information
- Betting and gaming history
- Login times and session duration
- Preferred game categories and bet types
- Details of communications with customer support
2.4 Technical Information
- IP address and device type
- Browser and operating system information
- Cookie and session tracking data
- Information about pages visited on the platform
3. How Information Is Collected
sixer 6 collects information through various methods. We collect information directly from you — for example, during registration, through the identity verification process, when completing transactions, and when contacting customer support.
Some information is also collected automatically — when you access our platform, device and network-related information is recorded via cookies, log files, and similar technologies. In addition, relevant information may be received from payment processing partners or identity verification services.
4. Purpose of Using Information
sixer 6 uses the collected information for the following purposes:
- To manage account registration and administration
- To process deposit and withdrawal transactions
- To verify your identity and age (to confirm 21+)
- To operate betting and gaming services safely
- To prevent money laundering and fraud
- To send relevant bonus and promotion information (with your consent)
- To provide customer support
- To improve platform performance and user experience
- To comply with responsible gambling guidelines
- To meet legal obligations
5. Information Storage and Security
sixer 6 uses industry-standard security technology to keep your information safe. All information is transmitted through SSL-encrypted connections and stored on secure servers.
5.1 Technical Security Measures
- Data transmission secured by SSL/TLS encryption
- Sensitive financial information stored in encrypted format
- Regular security audits and vulnerability assessments
- Firewall and intrusion detection systems to prevent unauthorized access
5.2 Retention Period
We retain your information for as long as it is necessary to provide the services or required to meet legal obligations. Financial transaction records may be retained for a specified period even after an account is closed.
6. Sharing Information with Third Parties
sixer 6 does not sell or transfer your personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:
6.1 Service Providers
The minimum necessary information is shared with trusted partners for payment processing, identity verification, and managing technical infrastructure. These providers may only use the information to deliver the specific service and may not use it for their own purposes.
6.2 Legal Obligations
Information may be disclosed when required by a court order, a lawful request from a government authority, or a legal process. Information may also be provided to relevant authorities responsible for preventing money laundering and fraud, as required by law.
6.3 Business Restructuring
User information may be transferred in the event of a company merger, acquisition, or asset transfer. In such circumstances, we will notify you in advance.
7. Cookies and Tracking Technologies
sixer 6 uses cookies and similar technologies to ensure the proper functioning of the platform and to improve the user experience.
7.1 Types of Cookies
- Essential Cookies: Required for login sessions and security — the platform cannot function properly without them.
- Functional Cookies: Remember language preferences and other settings.
- Analytics Cookies: Help us understand which pages are used most.
- Marketing Cookies: Used to show relevant promotions (with your consent).
7.2 Cookie Control
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may prevent you from using certain features of the platform.
8. Your Rights
sixer 6 believes you should have full control over your own information. You have the following rights:
- Right of Access: The right to know what information we hold about you.
- Right to Correction: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances — however, where legal obligations exist, it may not be possible to delete all information.
- Right to Restrict Processing: The right to request that the processing of your information be limited in specific cases.
- Right to Withdraw Consent: The right to withdraw consent given for marketing communications at any time.
- Right to Complain: The right to raise any complaint regarding the processing of your information with us.
To exercise these rights, please contact our customer support team. We will process all valid requests within a reasonable time. To learn more about our commitment to responsible gambling, visit our Responsible Gaming page.
9. Privacy of Minors
sixer 6's services are intended only for individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21.
Age verification is a mandatory step in the registration process. If it becomes known that information has been collected from a minor, that account will be closed immediately and the relevant information will be deleted. If a parent or legal guardian believes that a minor in their care is using our platform, please contact us immediately.
10. Policy Changes
sixer 6 reserves the right to update or change this Privacy Policy at any time. For significant changes, we will notify you via your registered email or through a notice on the platform.
Continuing to use the platform after a change takes effect will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly. For more information about the general terms of service, you can find more details about sixer 6 on our About Us page.
11. Contact
If you have any questions, complaints, or requests to correct information regarding this Privacy Policy, please contact us:
- Live Chat: 24 hours a day, 7 days a week — support available in Bengali and English.
- Email: [email protected]
Our customer support team takes all privacy-related requests seriously and aims to respond promptly. For general questions, you can check our FAQ section — answers to many common queries can be found there.